Most natural nut butters that do not have emulsifiers added will eventually separate, especially high-fat content nuts like pine nuts. Mixing the product really well will absolutely restore it to its normal consistency. We are sorry that you faced difficulty with that.
Taste is subjective, and this product has a pine nut flavor. It is generally regarded as fantastic by those who like pine nuts.
With all that being said, we understand it is not for everyone. Our support team will be in touch, and we will make sure to reach a suitable solution.