First time nutjar customer here. I had high hopes for my pistachio butter after searching high and low for it. My first order came, and what I received tasted not great. My initial jar tasted over roasted and had a bit of a burnty/acidic after taste that was also very salty. I wasn't sure if that was the way it was supposed to taste or not. I was sorely disappointed, so I wrote nutjar immediately to inform them. Not only did they take my complaint seriously, and investigated, they also sent me a sample from a different patch to see if I still felt the same way about their product before taking additional steps to resolve my issue. The sample tasted very different. The correct amount of saltiness and roastiness. This is what I had hoped for when I ordered my pistachio butter. I am now very happy because I have a way to order good pistachio butter and am very impressed with their impeccable customer service. Consider me a fan of this butter and of this company!
